Wednesday, June 17, 2009

Pizzazz

What a great word. Last week I spoke about going the extra degree, and now I am talking about pizzazz? Where is the correlation? What is pizzazz? Webster’s defines pizzazz as: The quality of BEING exciting or attractive, a little something extra, zing, zest.

Turning up your intensity one degree (212⁰ F) will give you the proven results to get in front of your customer and provide the exemplary service you need to be that differentiating factor from your competitor. Everyone needs to understand that in any conversation, be it a sales call, follow-up, or solving an issue, is proportional to the level of pizzazz you portray to create an environment that your customer experiences. A bummer attitude will kill any type of results you are trying to achieve, no matter what you are selling or trying to convey.

When you are excited, show zest, and add that little something extra, you will portray yourself with sincerity and magnetize the trust your customer has in you. You now have increased your differentiating factor even more. Now that you are there, POW! Your confidence is up, emotions are down, and intelligence is high. You now are poised to make a difference. Pizzazz is an attitude. Choose it, BE it!

3 comments:

  1. You are so right John. First impressions can define the experience your customer will have when you meet with them and if you’re not jazzed about what you’re saying, how can you expect your listeners to be? Pizzazz will make all the difference!

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  2. I like your posts John. I will add you to my Google reader and look forward to more postings.

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  3. John,
    Cool beans. You are totally engaged as always.
    Attitude, preparation and execution make the difference. Anticipating client's needs and meeting them is another critical component.
    Jim Kohl

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